Manak is a well established and respected solicitors firm with offices in Gravesend, Orpington and Sevenoaks. The firm offers services to private paying clients.
Main Purpose of Job
To provide a friendly, welcoming environment to the clients and a good telephone manner.
Responsibilities
Collecting post from DX station in the morning
Opening all DX mail and post
Making sure the reception area and meeting rooms are presentable .
Providing a friendly atmosphere for clients.
Answering/transferring telephone calls
To use the firms IT system including Lawsyst
Booking appointments
Opening files for new matters
Taking payments
Sending Initial Bills and Letters to Clients relating to their first appointments.
Updating financial statements
Sending conveyancing quotes to clients
Stationary order
Copying documents for fee earners
Sending out Special Post and arranging couriers to collect documents which need to be delivered internationally.
Posting Evening mail
Banking
End of Day Banking on the credit card machine
Contacts
External Clients, contacts, counsel and other services used by the firm.
Internal Directors and all staff
Skills required or specialist knowledge necessary to perform job
Good Telephone manner
Good English speaking skills
Good general communication skills
Good IT and typing skills